Crockett National Bank

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Two Way Text Alerts

Enfact Text Alerts

How do I enroll for this service?


No enrollment will be necessary. 

Why would I receive a text alert?


When our fraud system suspects a transaction may be fraudulent, it will immediately send a text requesting verification that a transaction is valid. 

What if the suspected transaction is valid?


Simply respond YES and send the reply. 

What if the suspected transaction is fraudulent?


Simply respond NO and send the reply. The card will be immediately blocked and no other transactions will be completed until you contact us. 

What if I do not respond to the text message?


If you do not respond by text, the system will then attempt to contact by phone or email. 

From what number will the text messages be sent?


The short code for these text messages is 37268